Refund policy

Exchange and Returns

Every Wickory piece is handcrafted, and small variations in colour or detailing are part of what makes each creation unique.

As our products are made to order, we’re unable to offer returns or exchanges unless an item arrives damaged or incorrect. If there’s an issue with your order, please reach out within 48 hours of delivery with an unboxing video and clear photographs, and we’ll be happy to help.